For a long time, BPO Call Centers in the Philippines have had a bad name when it comes to conforming to the laws of the Philippine Labor Code. Millions of workers have been badly treated by the call center industry’s main players over the last two to three decades, but the treatment of call center employees throughout the COVID-19 pandemic has become worse than ever before.For a long time, BPO Call Centers in the Philippines have had a bad name when it comes to conforming to the laws of the Philippine Labor Code. Millions of workers have been badly treated by the call center industry’s main players over the last two to three decades, but the treatment of call center employees throughout the COVID-19 pandemic has become worse than ever before.
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Probationary Employees and Due Process in termination
Art. 281. Probationary employment. Probationary employment shall not exceed six (6) months from the date the employee started working, unless it is covered by an apprenticeship agreement stipulating a longer period.
Suspension of Business Operations: Floating Status, Temporary Lay-Off
The employer is allowed to temporarily suspend work due to bona fide suspension of business operations or undertaking for a period not exceeding six (6) months. This is provided for the Labor Code, as follows:
Terminating Regular Employees: What are the Grounds & the Proper Procedure?
Breakups are always hard. This is especially true if the employee wants to resign from the company, and seek for greener pastures elsewhere. But what if an employee is no longer a productive team player?
Employment Law Project 