Senator Imee Marcos Urges DOLE To Act Against Illegal Activities Of BPO Call Centers

For a long time, BPO Call Centers in the Philippines have had a bad name when it comes to conforming to the laws of the Philippine Labor Code. Millions of workers have been badly treated by the call center industry’s main players over the last two to three decades, but the treatment of call center employees throughout the COVID-19 pandemic has become worse than ever before.For a long time, BPO Call Centers in the Philippines have had a bad name when it comes to conforming to the laws of the Philippine Labor Code. Millions of workers have been badly treated by the call center industry’s main players over the last two to three decades, but the treatment of call center employees throughout the COVID-19 pandemic has become worse than ever before.

DOLE Issues Guidelines on the Payment of Final Pay and Issuance of Certificate of Employment

With so many people being laid off from work, both temporary and permanent, there are thousands of people questioning their rights for their final pay and Certificate of Employment (CoE). For all those that are being terminated, retrenched, or made redundant, knowing the rules on how to get your Final Pay and CoE are important. …

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ARE YOU GETTING ALL OF YOUR TIPS FROM CUSTOMERS IN THE HOSPITALITY INDUSTRY?

Service Charge Law in the Philippines: The Implementing Rules and Regulations. This is what your employers should know! On 7 August 2019, Republic Act No. 11360 was signed by President Duterte. The Implementing Rules and Regulations of Republic Act No. 11360 were then signed on 19 November 2019. This is the new Service Charge Law …

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Is a Probationary Employee eligible for Redundancy or Retrenchment Separation Pay?

The Labor Code says that an employee is entitled to Separation Pay. But does that apply to probationary employees? Both probationary and regular employees have the same rights when it comes to redundancy and retrenchment. Both are entitled to a 30-day notice period. And whether they are probationary or regular, both should be part of …

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Working Hours & Coverage in the Philippines Overview

The below working hours apply to employees in all establishments and undertakings whether for profit or not, but not to government employees, managerial employees, field personnel, members of the family of the employer who are dependent on him for support, domestic helpers, persons in the personal service of another, and workers who are paid by results as determined by the Secretary of Labor in appropriate regulations